Cut Down the Phone Tree

Tired of being forced into the abyss of automated phone systems every time you call an organization? Here's how to reach an actual human.

The IVR Cheat Sheet™ by Paul English

Plus...

COMPLAIN more effectivleyLearn how to reach real people. Download a sample complaint letter you can mail or e-mail. And consult our list of links to helpful consumer agencies.

Hat Tip to Kiplinger's.